Video session failure

Incident Report for Vonage API Status

Resolved

At 2022-11-30 05:05 UTC, one of our media servers in the enterprise environment failed. At that time, any sessions using that media server would have been dropped. The impacted instance was removed from rotation immediately, and further impact has been mitigated.

Posted Nov 30, 2022 - 17:27 UTC

This incident affected: Video (Session Connection, Media Connection (Enterprise)).