The incident impacting voice traffic in the US-West datacenter is resolved.
All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Aug 24, 2024 - 00:03 UTC
Monitoring
The service issues impacting voice traffic in the US-West datacenter is resolved. Customers may have experienced connectivity issues between August 23, 2024, 21:20:00 UTC to 21:22:00 UTC.
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Aug 23, 2024 - 23:08 UTC
Investigating
Our monitoring system has alerted us to a potential service issue with our platform in the US West Region.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
We aim to provide an update on our investigation within 1 hour.