USA & CA - MMS latency affecting Verizon, T-Mobile, and CA toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 07, 2022 - 22:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 07, 2022 - 22:14 UTC

Investigating

We have been notified by our suppliers about an MMS latency issue impacting messages to Verizon, T-Mobile, and some Canadian toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Sep 07, 2022 - 16:35 UTC
This incident affected: Global Connectivity (SMS North America).