Brazil SMS - Delivery Degradation towards Claro

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 29, 2025 - 18:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 29, 2025 - 17:16 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 29, 2025 - 13:27 UTC
This incident affected: Global Connectivity (SMS Latin America).