France SMS - Delivery Degradation Towards France

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 17, 2023 - 12:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2023 - 12:04 UTC

Investigating

We are currently observing SMS delivery degradation towards France networks resulting in delays to messages sent using a subset of Transactional and Promotional Short Codes towards Legos network, and part of the MT and MO messages over our LVNs.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Aug 17, 2023 - 11:39 UTC
This incident affected: Global Connectivity (SMS Europe).
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