South Africa SMS - Delivery Reports (DLR) Degradation towards multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Apr 06, 2023 - 11:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2023 - 11:06 UTC

Investigating

We have been notified by our supplier about an SMS delivery degradation towards multiple networks in South Africa.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Apr 06, 2023 - 10:32 UTC
This incident affected: Global Connectivity (SMS Middle East & Africa).