Archiving server failure

Incident Report for Vonage API Status

Resolved

One archiving server in US EAST region had a failure around July 3rd 23:41 UTC. The few recordings ongoing at that point in that specific server would have been impacted. The issue was immediately resolved for any new recordings created after.

Please contact support@api.vonage.com for any questions.
For any specific issue, please report it with supporting data.

Posted Jul 04, 2022 - 17:15 UTC

This incident affected: Video (Archiving (Standard)).