Voice API - Intermittent call failures in US-East-1

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today’s Voice API service interruption in US East 1 region, which began at 2026-10-15 15:51 UTC. Full resolution has been confirmed effective 2026-10-15 15:56 UTC. During the impact window, customers in the region may have experienced intermittent call failures.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com.

Posted Oct 15, 2026 - 17:05 UTC