Interconnect servers restart in EU West region

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted May 09, 2023 - 09:12 UTC

Update

We are continuing to monitor for any further issues.
Posted May 09, 2023 - 08:05 UTC

Monitoring

A software issue caused some Interconnect servers to restart in our EU West region today between 6:44 UTC to 7:22 UTC. Affected servers were removed from traffic. The root cause of the issue has been identified and a mitigation has been put in place. Engineering is monitoring services while working on a more permanent fix.
Posted May 09, 2023 - 08:05 UTC
This incident affected: Video (SIP Interconnect).
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