Italy SMS - Delivery degradation towards Italy through subset of Italian LVNs

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 03, 2024 - 08:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 03, 2024 - 07:39 UTC

Investigating

We are currently observing SMS delivery degradation towards Italy networks through subset of Italian LVNs. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Mar 28, 2024 - 14:45 UTC

This incident affected: Global Connectivity (SMS Europe).