Delivery issues for Viber Messages API

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

The following services have been impacted on 17-Dec-2023 between 00:58 and 11:19 UTC.
Messages API - Viber

Other Messages API channels have not been impacted.

Posted Dec 17, 2023 - 12:40 UTC

Investigating

Customers are currently experiencing problems with the delivery of Viber channel via Messages API.

The following services have been impacted:
Messages API - Viber

Other Messages API channels have not been impacted.

We will update this status as soon as we have more information on this issue.

Posted Dec 17, 2023 - 00:57 UTC

This incident affected: SMS & Messages (Messages API).