Voice API - WebRTC Service Degradation | APAC Region

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today’s service interruption, which began at 2026-09-30 04:18 UTC. Full resolution has been confirmed effective 04:40 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Posted Sep 30, 2026 - 09:38 UTC

Monitoring

Vonage Voice API services in the APAC region continue to show signs of recovery following today's interruption in WebRTC services. We'll provide an update here once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Posted Sep 30, 2026 - 05:55 UTC

Investigating

We are aware of issues that may be impacting your Voice API service - WebRTC calls in the APAC Region. We are working to resolve the issue as soon as possible. We'll provide further updates shortly. Thank you for your patience and understanding. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Posted Sep 30, 2026 - 04:59 UTC
This incident affected: Voice (Voice WebRTC).