USA - SMS degradation affecting Verizon toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 28, 2022 - 23:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2022 - 22:36 UTC

Investigating

We discovered an SMS degradation impacting messages to Verizon toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Sep 28, 2022 - 18:54 UTC
This incident affected: Global Connectivity (SMS North America).