Video Experience Composer degraded performance

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jan 30, 2025 - 17:04 UTC

Monitoring

Starting from 15.39 UTC, our monitoring systems indicate that the errors triggered from the Experience Composer subsystem are back into normal operational range. The engineering team is monitoring the situation. For any additional questions, please contact support at support@api.vonage.com
Posted Jan 30, 2025 - 15:49 UTC

Identified

At 2025/01/30 starting at 10:45 UTC our monitoring systems indicated an increased amount of errors triggered from the Experience Composer subsystem. The engineering team is currently mitigating the underlying issue. For any additional questions, please contact support at support@api.vonage.com
Posted Jan 30, 2025 - 15:09 UTC
This incident affected: Video (Experience Composer).
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