CA - MMS latency affecting CA toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 21, 2022 - 04:50 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 21, 2022 - 03:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2022 - 03:10 UTC

Investigating

We have been notified by our suppliers about an MMS latency issue impacting MMS to all Canadian Toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Sep 20, 2022 - 14:17 UTC
This incident affected: Global Connectivity (MMS North America).