Japan SMS - Degradation towards Softbank network affecting International Non-Registered Brands

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 18, 2024 - 10:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 18, 2024 - 10:04 UTC

Investigating

We are currently observing delivery degradation towards Softbank network affecting International Non-Registered Brands.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 18, 2024 - 04:26 UTC
This incident affected: Global Connectivity (SMS APAC).