Degraded performance in Video Inspector, Archive Inspector

Incident Report for Vonage API Status

Resolved

This incident has been fully resolved.
Please contact support@api.vonage.com if you face an issue.

Posted Jul 13, 2023 - 18:45 UTC

Monitoring

A fix has been implemented.

We will continue to monitor the service during the next few hours and post updates should anything change.

Posted Jul 13, 2023 - 18:30 UTC

Identified

We have been notified about potential degraded performance in Video Inspector, Archive-Inspector starting at 15:47 UTC, on July 13, due to delays with new data being processed. This also impacts Voice-Inspector.

Our engineering team is working to restore the services.

Please contact support@api.vonage.com for any questions. For any specific issue, please report it with supporting data.

Posted Jul 13, 2023 - 16:58 UTC

This incident affected: Video (Archive Inspector, Inspector).