USA SMS - Delivery Receipt Degradation affecting 10DLC towards AT&T network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 02, 2025 - 23:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2025 - 22:10 UTC

Investigating

We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the AT&T network. You may experience missing or late delivery receipts for messages sent to AT&T numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 02, 2025 - 19:33 UTC

This incident affected: Global Connectivity (SMS North America).