Video API Disconnection of Active Sessions Due to US-West Server Loss on November 7, 2024

Incident Report for Vonage API Status

Resolved

At 20:45 UTC on November 7, 2024, a server outage occurred in the US-West region, leading to disconnections for active sessions.

The cause of the outage has been resolved.

The following services were impacted from 7-Nov-2024 20:45 UTC until 7-Nov-2024 20:46 UTC.
- Media Connection (Standard)

New requests and sessions were not impacted after this period, and all services have been fully restored.

Posted Nov 08, 2024 - 10:18 UTC

This incident affected: Video (Media Connection (Standard)).