USA SMS - latency affecting Toll-Free Numbers sending to AT&T

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Feb 24, 2024 - 00:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2024 - 23:32 UTC

Investigating

We have been observing latency issues for SMS messages towards AT&T from toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Feb 23, 2024 - 18:30 UTC
This incident affected: Global Connectivity (SMS North America).