Video API - Media connection issue

Incident Report for Vonage API Status

Resolved

Vonage services are fully restored following today's interruption in Video media connections in the APAC region from 2026-07-01 04:01:00 UTC until 2026-07-01 04:11:00 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com"

Posted Jul 01, 2026 - 05:58 UTC

Investigating

We are aware of issues that may be impacting your Video media connections in the APAC region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hrs.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Posted Jul 01, 2026 - 05:03 UTC

This incident affected: Video (Media Connection (Standard)).