Guatemala SMS - Delivery Degradation towards Tigo

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 08, 2025 - 11:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2025 - 11:26 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Tigo (Comcel Guatemala).

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Jul 08, 2025 - 07:05 UTC

This incident affected: Global Connectivity (SMS North America).