Video session failure

Incident Report for Vonage API Status

Resolved

At November 15 20:40 UTC, any active sessions in our Japan and Korea data centers would have been terminated. The servers encountering the issue were immediately removed from rotation and further impact was avoided.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 16, 2022 - 14:29 UTC

This incident affected: Video (Session Connection, Archiving (Standard), Archiving (Enterprise), Broadcast (HLS/RTMP), Media Connection (Standard), Media Connection (Enterprise)).