Media Sever Node Failure

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 13, 2023 - 22:43 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 13, 2023 - 21:43 UTC

Monitoring

We have identified a brief problem in our Virginia data center, causing a small number of calls to suddenly terminate.
The list of services that were impacted has been confirmed as:
- Voice API
- In-App Voice
- Text-to-speech
- Programmable SIP

SIP Trunking calls were not impacted. Sevices appear to be functional at this time. We will continue to monitor the service during the next few hours and post updates should anything change.

Posted Apr 13, 2023 - 21:38 UTC

This incident affected: Voice (Programmable SIP & SIP Interconnect, Voice API, Legacy TTS).