A fix has been implemented and we are monitoring the results.
The issue started at 2022-09-07 04:12 UTC and resolved at 2022-09-07 07:56 UTC.
Posted Sep 07, 2022 - 10:02 UTC
Identified
We have identified customers connecting to smpp0.nexmo.com/smpp1.nexmo.com/smpp2.nexmo.com/smpp-us.vonage.com may experience intermittent delays for inbound and outbound SMS or are unable to bind to these endpoints.
There is no impact on HTTP users and customers binding to other SMPP endpoints
We are currently working on getting the issue fixed and will post further updates here.
Posted Sep 07, 2022 - 07:25 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our SMPP US endpoints. We alert customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products: SMPP US endpoints
Customers may experience intermittent delays(on the scale of minutes) for inbound and outbound SMS when binding to our US SMPP endpoints. There is no impact on HTTP users.