Singapore SMS - Degradation of SMS towards TPG Telecom (Simba) network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 18, 2023 - 00:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2023 - 23:54 UTC

Investigating

We are currently observing SMS delivery degradation for messages sent towards TPG Telecom (Simba) network. You may experience failures or delays in delivery for SMS sending towards this network.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 17, 2023 - 19:06 UTC

This incident affected: Global Connectivity (SMS APAC).