MessagesAPI - Callbacks Delays

Incident Report for Vonage API Status

Resolved

This incident has been resolved as of August 23rd 17:50 (BST).
Posted Aug 23, 2023 - 19:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2023 - 17:18 UTC

Investigating

Our monitoring has alerted us to a potential service issue with Messages API.
Customers may see delayed callbacks starting from around 16:20 BST for US traffic.
Posted Aug 23, 2023 - 16:40 UTC
This incident affected: SMS & Messages (Messages API).
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