Video Media Archiver Server issue

Incident Report for Vonage API Status

Resolved

A Video Archiving standard server was in an unstable state in CA region from 2025-09-26 at 12:50:00 UTC to 2025-09-26 at 12:51:00 UTC. Some customers may have experienced archiver failures during this period if they run across this server. All services have been restored. The faulty instance was detected and removed from rotation.

For any additional questions, please contact support at support@api.vonage.com

Posted Sep 26, 2025 - 14:01 UTC

This incident affected: Video (Archiving (Standard)).