SMS Outbound Delivery Delays Across Europe

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 06, 2024 - 09:23 UTC

Monitoring

This incident has been recovered and we are monitoring the results.

On 2024-12-04 between 17:20 UTC and 20:00 UTC, some SMS outbound traffic for EU region experienced delays.

Posted Dec 05, 2024 - 11:29 UTC

Investigating

We are currently experiencing delays in outbound SMS delivery for some traffic for EU region. Our internal team is actively working to resolve the issue, and we will provide updates as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 04, 2024 - 20:06 UTC

This incident affected: SMS & Messages (SMS).