USA - SMS and MMS degradation affecting 10DLC numbers sending to AT&T

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 25, 2022 - 23:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2022 - 21:15 UTC

Investigating

We discovered an SMS and MMS degradation impacting messages from 10DLC numbers to AT&T.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 25, 2022 - 17:18 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).