Video Inspector and Archive Inspector issue

Incident Report for Vonage API Status

Resolved

The fix for the issue is now implemented, tested the problem is now resolved.

Please reach out to support@api.vonage.com with any questions.

Posted Sep 30, 2023 - 00:55 UTC

Monitoring

A fix has been implemented, but we are still monitoring the results.

Please reach out to support@api.vonage.com with any questions.

Posted Sep 29, 2023 - 17:25 UTC

Investigating

At 10:00 UTC we were notified that the Video Inspector and Archive inspector are affected, where sessions could not be inspected properly.

Our engineering team is investigating the issue.

Please reach out to support@api.vonage.com with any questions.

Posted Sep 29, 2023 - 16:23 UTC

This incident affected: Video (Archive Inspector, Inspector).