USA - Message latency affecting AT&T toll-free numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jul 15, 2022 - 22:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 15, 2022 - 20:55 UTC

Investigating

We have been notified by our US suppliers about a SMS and Delivery Receipt latency issue impacting messages to AT&T toll-free numbers.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jul 15, 2022 - 16:12 UTC
This incident affected: Global Connectivity (SMS North America).