Spain SMS - Degradation of Inbound and Outbound SMS on a subset of Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 16, 2023 - 13:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2023 - 12:59 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2023 - 05:23 UTC

Investigating

We are currently observing Inbound and Outbound SMS delivery degradation of messages towards a subset of Spain Long Virtual Numbers. You may experience failures or delays for Inbound & Outbound SMS sending towards some of your subscribed Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 16, 2023 - 02:09 UTC

This incident affected: Global Connectivity (SMS Europe).