We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Nov 14, 2022 - 13:14 UTC
Update
We are in the process of implementing a fix for this issue. In the meantime, customers experiencing this problem should contact support@api.vonage.com .
Posted Nov 14, 2022 - 12:23 UTC
Update
We are currently working on getting the issue fixed with the ETA in 14 November 2022, 15:30 UTC.
We will post further updates here, and please contact Vonage API Support Team at support@api.vonage.com if you are affected with this issue.
Posted Nov 14, 2022 - 10:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Following products were impacted from 11 November 2022 01:57 UTC: SMS API Messages and Dispatch API Reports API
We will post further updates here.
Posted Nov 14, 2022 - 09:57 UTC
Update
We are continuing to investigate this issue.
Posted Nov 14, 2022 - 09:56 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our API platforms.
Some customers may experience Quota Rejection error when submitting the API requests for following products: SMS API Messages and Dispatch API Reports API Conversation API
We aim to provide an update on our investigation within 1 hour.