Email requested via Verify V2 are undeliverable

Incident Report for Vonage API Status

Resolved

Our supplier implemented the fix. This issue is resolved.

The services were impacted from [27-09-2024 10:10] UTC until [27-09-2024 11:16] UTC.

The other Verify V2 services were not affected; only the emails requested via Verify V2 were undeliverable.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this network.
Posted Sep 27, 2024 - 11:59 UTC

Monitoring

Our suppliers have implemented a fix and are monitoring the situation.

Please let us know if you continue to have any problems with this incident.
Posted Sep 27, 2024 - 11:52 UTC

Investigating

Our suppliers are working on implementing the fix for this issue.
Posted Sep 27, 2024 - 11:48 UTC

Identified

Please be advised that due to an ongoing incident with our supplier, we are temporarily unable to deliver emails requested via Verify V2.

The service impact started from 27/Sep/24 10:10 UTC

Our suppliers have identified the issue and are working to resolve this. We will keep you updated on any progress.
Posted Sep 27, 2024 - 11:20 UTC
This incident affected: Global Connectivity (Viber Connectivity).