Customer Dashboard UI ongoing degradation

Incident Report for Vonage API Status

Resolved

We can confirm this problem has been resolved, and all services have been restored.

The following services were impacted from 2025-03-10 12:16 UTC until 2025-03-11 10:00 UTC:

Customer Dashboard - Numbers

The functionality of the numbers has not been impacted.

Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Mar 11, 2025 - 11:37 UTC

Monitoring

We have implemented a fix for this issue.

The list of impacted services has been confirmed as follows:

Customer Dashboard - Numbers

We will continue to monitor services during the next few hours and post updates should anything change.
Posted Mar 11, 2025 - 10:07 UTC

Investigating

Customers are currently experiencing problems with the Numbers tab of our Customer Dashboard

Some of the already bought numbers might be missing from the Numbers tab when trying to check the numbers. However, the functionality of the numbers is not affected.

We will update this status as soon as we have more information on this issue.
Posted Mar 11, 2025 - 09:39 UTC
This incident affected: Vonage Dashboard (Customer Portal).