Mexico SMS - Degradation affecting AT&T Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jan 23, 2023 - 14:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2023 - 14:00 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards AT&T Mexico.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jan 23, 2023 - 12:59 UTC
This incident affected: Global Connectivity (SMS Latin America).