China SMS - Partial degradation of Pre-Registered brands

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Apr 09, 2024 - 08:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2024 - 12:41 UTC

Investigating

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Apr 08, 2024 - 11:28 UTC
This incident affected: Global Connectivity (SMS APAC).