Voice API transcribe issues in the US Region.

Incident Report for Vonage API Status

Resolved

Vonage services are fully restored following today's interruption due to Voice API transcription issues from 2026-05-19 23:28:00 UTC to 2026-05-20 00:49:00 UTC.

Calls should still be connected and recorded
But post-call transcripts would be missing for analysis, compliance, or training.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Posted May 19, 2026 - 15:00 UTC