Video SIP Interconnect Issue in US-EAST-1

Incident Report for Vonage API Status

Resolved

Vonage services are fully restored following today's interruption in the US-EAST-1 region and some customers may have experienced SIP call failures during this period from [2026-05-07 23:42:00] UTC until [2026-05-07 23:52:00] UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

Posted May 08, 2026 - 01:57 UTC

This incident affected: Video (SIP Interconnect).