Vonage services are fully restored following today's interruption in 10DLC SMS services from [2026-05-12 10:00] UTC until [2026-05-20 10:00] UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted May 20, 2026 - 14:02 UTC
Monitoring
Vonage services continue to show signs of recovery following today's interruption in 10DLC SMS services.
We'll continue to provide further updates here within the next 2 hours, and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Posted May 20, 2026 - 11:09 UTC
Identified
Our engineering team has identified the issue that may be impacting your outbound SMS delivery using 10DLC numbers and has applied initial mitigations.
We will continue to provide further updates within the next 2 hours, and once full service is restored.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted May 20, 2026 - 10:39 UTC
Investigating
Our engineering team is working to resolve the issue that may be impacting your SMS delivery using 10DLC numbers.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Posted May 20, 2026 - 09:25 UTC
This incident affected: Global Connectivity (SMS North America).