France Silent Authentication - Service degradation affecting the SFR network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Feb 17, 2026 - 00:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2026 - 22:30 UTC

Update

We are continuing to investigate this issue.
Posted Feb 16, 2026 - 16:35 UTC

Investigating

We are currently experiencing degradation of the Silent Authentication service, which is affecting the SFR network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Feb 16, 2026 - 15:53 UTC
This incident affected: Global Connectivity (Verify SilentAuth Europe).