Video service issue in platform

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Please reach out to support@api.vonage.com if you continue to experience problems with this.

Posted Oct 05, 2022 - 19:53 UTC

Monitoring

At 18:04 UTC, a turn server in our standard environment in US-EAST-1 failed. Impacted sessions would have experienced a connection interruption. Traffic was immediately routed around the impacted server, and further sessions would not have been impacted.

Posted Oct 05, 2022 - 19:06 UTC

This incident affected: Video (Session Connection).