USA - SMS and MMS degradation affecting 10DLC numbers sending to Verizon

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Oct 08, 2022 - 21:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2022 - 20:51 UTC

Investigating

We discovered an SMS and MMS degradation impacting messages from 10DLC numbers to Verizon.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Oct 08, 2022 - 18:52 UTC
This incident affected: Global Connectivity (SMS North America, MMS North America).