Australia SMS - Degradation Towards Optus Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 08, 2023 - 11:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2023 - 08:59 UTC

Update

We are continuing to observe issues towards the destination.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 08, 2023 - 01:22 UTC

Investigating

We are currently observing SMS delivery degradation towards Optus Network in Australia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 07, 2023 - 17:48 UTC

This incident affected: Global Connectivity (SMS APAC).