Argentina and Colombia SMS - Degradation of Inbound SMS towards a subset of short codes

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 05, 2023 - 14:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2023 - 14:03 UTC

Investigating

We are currently observing Inbound SMS delivery degradation of messages towards a subset of Argentina & Colombia Short Code Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Short Code.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Posted May 05, 2023 - 05:18 UTC

This incident affected: Global Connectivity (SMS Latin America).