Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Aug 20, 2026 - 01:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2026 - 13:22 UTC

Investigating

We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Aug 19, 2026 - 06:17 UTC

This incident affected: Global Connectivity (SMS Europe).