South Africa SMS - Delivery degradation towards multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 04, 2023 - 17:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2023 - 17:07 UTC

Investigating

We are observing SMS delivery degradation towards all multiple networks in South Africa. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 04, 2023 - 15:39 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).