We are continuing to work on a fix for this issue.
Posted Nov 07, 2024 - 01:57 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 06, 2024 - 06:59 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 05, 2024 - 14:05 UTC
Investigating
Customers are currently experiencing problems impacting Number Insight Standard and Advanced API. Authentication is failing for API keys with whitelisted IPs for the NI standard and NI advanced APIs.
You may see “Invalid credentials” errors when making requests to these API endpoints.
The following services have been impacted from [2024-10-29 04:12:00] UTC: Number Insight Standard Number Insight Advanced
Number Insight Basic has not been impacted.
We will update this status as soon as we have more information on this issue.
Posted Nov 05, 2024 - 11:13 UTC
This incident affected: Auth & Identity (Number Insight).