SMS Delivery Receipts Delayed - EU Region

Incident Report for Vonage API Status

Resolved

Vonage services have been fully restored following today's service interruption affecting SMS Delivery Receipts (DLRs) in our EU region, which began at 2026-08-06 12:49:00 UTC. During this time, customers using the HTTP API may have experienced delayed delivery receipts originating in the EU region. Full resolution has been confirmed effective 2026-08-06 13:08:00 UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://api.support.vonage.com

Posted Aug 06, 2026 - 14:03 UTC

This incident affected: SMS & Messages (SMS).